Ford Pass

Heartland Ford Sales | Ford Pass

Discover all the things your app can do for you.

Connect & Control


Roadside Assistance

Rewards

Maintenance

Control your vehicle

Monitor and control your vehicle in incredibly powerful ways using the app alone or with FordPass Alexa Skill†† or Google Assistant when equipped with FordPass Connect™.**

  • Start & stop
  • Lock and unlock from just about anywhere
  • Schedule a start
  • Check fuel & fluid levels

Learn about your Ford

When you need important vehicle information, the FordPass app puts it at your fingertips. Get Vehicle Health Alerts, service history and service reminders. When it’s time to bring your vehicle in, FordPass makes scheduling easy.

Get help on the road

Roadside assistance services like fuel delivery, flat-tire repair and more are available directly from the FordPass app via a call or e-request.¥¥ Use the app to track help that’s on the way in real-time.

Be rewarded

Join FordPass and easily earn and redeem FordPass Rewards™ Points for many of the things you already do with us. Earn Points to use toward flexible complimentary maintenance when you buy or lease a new Ford and sign up for Rewards. Use your Points toward service discounts and get access to special offers, events and promotions just by being a FordPass Rewards member. Use your app to watch your Points grow and keep track of how you use them.
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Make secure payments

Use Ford Credit on the FordPass app for a fast, easy and convenient way to stay on top of your vehicle's financing. You can make a payment, schedule future payments and review account history.

Locate your vehicle

Forgot where you parked? No problem. The FordPass app remembers your location.

Access select services

Access perks like Key by Amazon In-Car Delivery¥ , on-demand mobile car cleaning by Sparkl in select locations and other services right from your app.

Looking for parking? Let FordPass look instead.

Search for parking

FordPass™ Park is available in select cities.

We’re always on the move

And looking for ways to make your journeys even better. Check back for exciting news and special offers. Coming soon from the FordPass™ app.

Get friendly, one-on-one assistance from a FordGuide

Our team of experts are available via phone or live chat through the FordPass app to answer any FordPass questions you may have. Here are just a few issues they resolve every day:

*Roadside assistance is included for certain owners and available to everyone for a per-service fee. Ford reserves the right to change program details without obligations.
**FordPass Connect, an optional feature on select vehicles (SYNC Connect for 2017/2018 model year vehicles), is required for certain remote features, and requires the FordPass App and FordPass Connect service (see App Terms for details. [Service on 2018 and prior model year vehicles includes a complimentary 5-year trial for remote features, excluding Wi-Fi hotspot, that starts with vehicle sales date (after which, fees apply).] [Service for 2019 vehicles includes a complimentary 2-year trial for remote features.] [Service for 2020 and later model year vehicles includes a complimentary 1-year trial for remote features, excluding Wi-Fi hotspot, and starts with vehicle sales date (after which, fees apply).]
Connected service and related feature functionality is subject to compatible AT&T network availability. Evolving technology/cellular networks may affect functionality and availability, or continued provision of some features, prohibiting them from functioning. Certain restrictions, 3rd-party terms or message/data rates may apply.
† Based on U.S. auto manufacturer owner’s mobile apps only.
†† Requires FordPass Connect™ and FordPass Connect service.
¥ In-car delivery is available only to Amazon Prime Members in several US cities and surrounding areas. Need to activate your car for in-car delivery. Amazon Key app enables in-car deliveries by linking your Amazon Key app with your FordPass or Lincoln Way account.
¥¥ At participating dealers.
‡ Modem must be activated within 60 days of purchase through the FordPass app on a smartphone and remain active for at least 6 months after activation. Members will receive FordPass Rewards Points that can be redeemed for complimentary maintenance. Buyers of non-modem equipped vehicles will also receive Points for complimentary maintenance after enrollment. Visit a participating dealer for details.